Shop safely from sellers on WaContacts
Every seller on the marketplace has a live WaContacts page. These habits keep your money safe too.
Pay with Buyer Protection
Where a seller offers it, pay by card with Buyer Protection on. Your money waits in escrow until the order arrives.
How escrow worksLook for Verified
Verified sellers have shown WaContacts their ID or business registration.
What Verified meansCheck the seller’s page
Look at their other products, photos, reviews and how long they have been selling.
Ask before you pay
Chat with the seller about sizes, colours, delivery time and cost. A good seller answers clearly.
Be careful with transfers
Money sent straight to a seller’s bank account is not covered by Buyer Protection. For a first order, prefer card checkout or pickup.
Never share codes
No seller or WaContacts staff will ask for your card PIN, OTP or password. Do not share them with anyone.
Picking up in person
- Meet in a busy public place in daylight, or at the seller’s shop.
- Check the item before you pay.
- Bring someone along for expensive items.
Something not right?
Paid by card with Buyer Protection? Report it from the link in your order email and your payment stays in escrow. For anything else, or to report a seller, our team is here.